Buying on 19nOut

Buying on 19nOut

19nOut is a unique marketplace where shoppers go to discover and buy great products at $19.99 or less with free shipping.

At 19nOut, we passionately believe in keeping our customer's interest on top of everything else. Our day begins and ends with the aim of keeping our customers happy.

Great Selection

Our aim is to provide you with a wide selection of products across many categories.

Low Prices

Find great products everyday at 19nOut for $19.99 or less.
What you see is what you pay
At 19nOut all products prices include all fees. No hidden fees, no extra fees, no shipping fees, no handling fess.

 

Outstanding Customer Service

We at 19nOut strive hard to make your shopping experience a pleasant and memorable one.
With our second to none customer service, we promise to stand by you in every situation and provide you with the best services.

Enjoy One-Stop Shopping

19nOut is a great place to shop for anything and everything from jewelry to children toys at 19.99 or less.
Choose from a diverse collection of styles, brands, sizes, and price points. Whether you are shopping for something brand new or pre-loved, you'll definitely find a deal on 19nOut.

Multiple Sellers - One Cart

At 19nOut customers are able to place products from multiple vendors in a single shopping cart and purchase items from multiple sellers with a single payment.

Secure Payment

At 19nOut, trust is the foremost thing for each transaction.
To extend this trust to buyers, we provide convenient and secured payment options to our consumers, as part of our Buyer Protection Policy.
All our payment gateways are secured by SSL (Secure Socket Layer). We accept multiple modes of payment such as Credit Cards, Debit Cards through Stripe and Paypal. Besides these payment modes, you can also pay using 19nOut Reward Points and 19nOut E-gift certificate

Reward Points

19nOut Reward program is our way of saying “Thank You” for purchases you make with us.
Create an account or log in - Shop and automatically earn Reward Points on all qualifying purchases.
Save your 19nOut Reward Points up then apply your points at checkout to instantly save on your order.

E-Gift Cards

Looking for a last minute gift? Can't wait for a gift to come in the mail?
Send an E-Gift Card right to your friend or family's inbox! The E-Gift Cards can be used at 19nOut.com.
Create an account or log in - Click E-Gift Cards at the bottom of page - Fill out the form - choose amount.
19nOut E-gift cards arrive immediately by email, or within 48 hours at most.


Who can join 19nOut?
All U.S. Shoppers can become a member of the 19nOut shopping community.

How can I join 19nOut
To become a member of the 19nOut shopping community, create a free account by clicking create an account on our homepage

I have question about a product?

When you buy on 19nOut, you're purchasing from individual sellers and shops. If you have any questions about an item or order, reach out to the seller.

Do you ship to my country?
All products on 19nout are shipped to the U.S. ONLY

How much is shipping?
Shipping is always free or shipping charges are included in product prices - what you see is what you pay. That's it!

How do i Purchase an Item?
When you find an item you want to buy, follow these steps:
Register or login to your 19nOut account
1.) If the item you want to purchase has options to choose from—like size, color, or shape—you will have to select each option before you can add it to your cart.  

2.) Click Shopping Cart - View Cart.
If you have an E-Gift Code, discount code or reward points you want to use. enter coupon code then click Apply

3) Enter/Verify Billing Options Details - Click Continue

4)Enter or verify Delivery Details then click Continue - check payment option - click place order

5)Choose Payment Method - then Click Confirm Order

Note: In your cart, you can select a shipping destination, review the cost of the item, or change the quantity you'd like to purchase, if the seller has more than one available.
Be sure to check the listing description to see if the seller requests any specific information from you.
If there's anything you need to tell the seller, type in the Add an optional note to seller box.


Can i buy from multiple sellers?
19nOut customers are able to place products from multiple vendors in a single shopping cart and purchase items from multiple sellers with a single payment.

Where do the products on 19nOut come from?
When you place an order on 19nOut.com, you're purchasing directly from the seller  itself, which means the product will ship from wherever that brand is located.
On 19nOut, you can shop items from United States to Paris, Italy to Mexico. Atlanta to Barcelona, and beyond...that's the beauty of 19nOut.com

I have issues with a transaction?
If you encounter an issue with a transaction, we ask that you first contact the seller directly to work towards a resolution. Most sellers are happy to quickly resolve any issues.

While it’s our hope that both the buyer and seller will come to a mutual resolution, we can’t guarantee this will be the case.
In the event that you’re unable to get in touch with the seller or If you were unable to resolve the problem with the seller,
you can Escalate the Dispute to us by clicking on the Returns link at the bottom of page.

Contacting a Seller

To send a conversation to a seller from their seller profile page, click "Contact seller" at the top left by the Seller profile photo.

Tips:

Before ordering, it is best to locate and get familiar with the seller’s Returns & exchanges policy. You can view this information by clicking the Policies or on an individual listing page.
Specific questions about a shop’s policies are best answered by the seller. You can use Conversations to contact the seller prior to ordering to get clarification.

Returning an Item
It’s important to have a return agreement with the seller before you ship an item back. This means you’ll want to ensure that you have the following:
    Confirmation from the seller via Conversations or 19nOut's case system that they’ll accept the return
    A return shipping address provided by the seller
    The timeframe in which the seller expects to receive the returned item
    An agreement determining which party is responsible for the cost of return shipping (the buyer or the seller)
We also recommend holding on to all records of return shipment (like tracking information or a postal receipt)

If you were unable to resolve the problem with the seller, you can Escalate the Dispute to us by clicking on the Returns link at the bottom of page.

 

Still have questions?
Please contact our friendly customer service staff.

 

 

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